Top Picks Of Best Chatbots for Shopify in 2025
Running a Shopify store in 2025? You’re probably already juggling ten things at once. But what if you had a little helper that never sleeps, answers customer questions, boosts sales, and saves your time? That’s where chatbots come in. And not just any chatbots—the best ones!
We’ve rounded up the top chatbots for Shopify that are winning hearts (and boosting sales) this year. Let’s dive into the fun world of ecommerce automation!
🥇 Top Picks of the Best Chatbots for Shopify in 2025
1. Tidio – The Customer Support Champ
Tidio is like a reliable assistant who’s always on time. It combines live chat with powerful AI to help you stay on top of customer support.
- Easy to install on Shopify
- Handles FAQs like a pro
- Provides real-time responses
Best for small to mid-sized stores looking for top-notch customer service.
2. Heyday by Hootsuite – The Conversational Commerce Hero
Heyday turns customer conversations into cash. It’s designed for sales-driven ecommerce stores.
- Supports Facebook Messenger, Instagram, and more
- Gives product suggestions on the fly
- Integrates with your Shopify catalog
Great for stores that want to sell through chats.
3. Re:amaze – More Than Just a Chatbot
Re:amaze gives you live chat plus help desk power. It’s perfect if you feel stretched thin managing support.
- Unified inbox for email, chat, and social
- Automated responses with custom workflows
- Great analytics to monitor everything
Perfect for multichannel stores that need all customer questions in one place.
4. Chatfuel – The Messenger Master
Chatfuel is all about creating smart Messenger bots that feel like your brand’s voice.
- Ideal for Facebook-heavy shops
- No coding required – just drag and drop
- Automated marketing flows to drive sales
If most of your traffic comes from Facebook or Instagram, this one’s a winner.
5. Octane AI – The Quiz-Driven Genius
Octane AI is super unique. It helps you build fun product recommendation quizzes.
- Guides customers to the perfect product
- Connects directly with your Shopify catalog
- Increases average order value
Recommended for beauty, skincare, fashion, and gift shops that want a personal touch.
6. Gobot – The Guided Shopping Wizard
Gobot is like having a smart sales assistant chatting with customers 24/7.
- Uses smart decision trees
- Helps customers navigate your site
- Increases conversions with less bounce
If you’ve got a huge product catalog, this chatbot guides shoppers perfectly.
7. Shopify Inbox – The Built-In Favorite
Shopify Inbox is Shopify’s native messaging tool. Simple, sleek, and totally free.
- Seamless integration with themes
- Speak with customers from mobile
- Handles both automated and personal chats
Fantastic for beginners and stores that want quick setup.
💡 Which Chatbot Is Best for You?
Not all Shopify stores are the same. Some are just starting; others are booming empires! Here’s a quick guide:
- New store? Try Shopify Inbox. It’s simple and free.
- Heavy on Instagram or Facebook? Go for Heyday or Chatfuel.
- Want to personalize the shopping experience? Octane AI and Gobot are your go-to bots.
- Multi-channel support? Choose Re:amaze or Tidio.
🚀 Final Thoughts
In 2025, Shopify chatbots aren’t just cool—they’re essential. They speed up support, help customers shop better, and even increase your revenue without adding more work.
So pick the chatbot that fits your style and store size. Whether it’s guiding shoppers, answering questions, or boosting conversions, one of these bots will become your new best friend.
Ready to scale up your store? Let your chatbot do the chatting while you focus on growing the business!
