Blog

Spotify Showing “No Internet Connection” Despite Full WiFi Signal and the DNS Reset Trick That Worked

December 2, 2025 No comments yet

Spotify has become a daily staple for millions of users, offering seamless access to music, podcasts, and more. However, a recurring issue has left many scratching their heads — seeing a “No Internet Connection” error on Spotify, even when their WiFi signal is full and stable. This puzzling glitch has frustrated users across platforms, but a little-known DNS reset trick has emerged as an unexpected solution.

TL;DR

If Spotify claims there’s “No Internet Connection” while your device is clearly connected to WiFi, the problem might not be your internet at all but rather a DNS configuration issue. Resetting your device’s DNS settings (or using a faster, more reliable DNS like Google’s 8.8.8.8) has proven to work for many frustrated users. This issue can affect both mobile and desktop Spotify apps, and the DNS trick is a quick technical fix you can try. It’s particularly effective when other apps work fine, but Spotify refuses to connect.

Understanding the Problem

Spotify’s message stating “No Internet Connection” despite having a solid WiFi connection is confusing, especially when browsing, streaming videos, and using other online platforms works perfectly. This synchronization error is generally not a bug inside Spotify itself but a network routing issue due to DNS server miscommunication.

Domain Name System (DNS) servers translate website names like www.spotify.com into IP addresses that your device can understand. If the DNS you’re using is slow, outdated, or temporarily broken, Spotify can fail to connect — even though your device has internet access.

This issue typically appears in the following ways:

  • Spotify loads indefinitely or fails to update playlists.
  • Streaming hangs or music won’t play despite other apps working smoothly.
  • A “No Internet Connection” error is shown at the top of the Spotify screen (even on premium accounts).

Rather than resetting your router or reinstalling Spotify, the key lies in addressing the DNS — and that’s where the DNS reset trick proves to be highly effective.

Common but Ineffective Fixes

Out of panic, most users resort to common solutions. While these might work sometimes, they often fail to address the root cause:

  • Restarting the phone or computer — Often useless if the DNS cache isn’t cleared.
  • Reinstalling Spotify — This won’t help if the problem is DNS-related.
  • Switching between WiFi and Mobile Data — May work temporarily but doesn’t solve the real issue.
  • Resetting network settings — A shotgun approach that’s time-consuming and often unnecessary.

Even after trying these methods, users typically find that the problem persists, leading to mounting frustration. That’s why a targeted fix like DNS resetting stands out as an effective solution.

The DNS Reset Trick That Works

The DNS reset trick involves intentionally changing your DNS server to a more reliable one and flushing any old DNS data (cache). Here’s how to do it based on your device:

For Android Users:

  1. Go to Settings > Network & Internet > WiFi.
  2. Tap on your connected network and go to Advanced.
  3. Select IP Settings and switch from DHCP to Static.
  4. In the DNS 1 and DNS 2 fields, enter Google’s DNS: 8.8.8.8 and 8.8.4.4.
  5. Reconnect and launch Spotify.

For iPhone Users:

  1. Open Settings > Wi-Fi.
  2. Tap the “i” icon next to your current network.
  3. Scroll down to Configure DNS and tap it.
  4. Switch to Manual and delete any old entries.
  5. Add servers: 8.8.8.8 and 8.8.4.4.
  6. Save changes and restart Spotify.

For Windows Users:

  1. Press Win + R, type ncpa.cpl, and press Enter.
  2. Right-click your current network and select Properties.
  3. Double-click Internet Protocol Version 4 (TCP/IPv4).
  4. Select Use the following DNS server addresses.
  5. Set Preferred: 8.8.8.8, Alternate: 8.8.4.4.
  6. Click OK and restart your PC or flush DNS with ipconfig /flushdns in CMD.

This refreshes your system’s ability to resolve Spotify’s server addresses correctly, restoring its internet functionality in most cases.

Why Google DNS?

Google’s DNS servers (8.8.8.8 and 8.8.4.4) are often faster and more reliable than those provided by ISPs. They’re also globally accessible and updated continuously to ensure security and speed. Using them instead of your ISP’s DNS can circumvent temporary regional issues.

If you’re feeling adventurous, you could even try Cloudflare’s DNS: 1.1.1.1 and 1.0.0.1, which is privacy-focused and equally fast.

Recurring Issue or One-Time Fix?

For most users, resetting the DNS resolves the problem for good. However, there are cases where future Spotify app updates, changes in network configurations, or VPN usage might reintroduce the issue. When that happens, revisiting your DNS settings is the go-to solution.

In rare cases, corporate firewalls or school networks may restrict Spotify through DNS-level blocking. If you’re still experiencing issues after trying the DNS fix, consider testing Spotify via mobile data or using a VPN to verify whether there’s active network filtering.

Preventive Measures

Once you’ve resolved the connection issue with the DNS reset trick, here are a few tips to prevent it from happening again:

  • Use a reliable DNS like Google’s or Cloudflare’s permanently.
  • Clear Spotify cache occasionally to avoid app glitches.
  • Keep the Spotify app updated to avoid bugs with older versions.
  • Avoid using unreliable VPN services that might reroute DNS improperly.

Conclusion

If Spotify ever insists that you have “No Internet Connection” while your network is evidently working, don’t panic. The issue is likely a DNS conflict — one of the internet’s lesser-known headache sources. A simple DNS reset using trusted servers like Google’s can bring Spotify back to life in minutes. Forget app reinstalls and WiFi resets — changing your DNS is often the real fix you need.

FAQ

  • Q: Why does Spotify say “No Internet Connection” when all other apps work?
    A: This often happens due to DNS server failures or delays. The internet connection itself is fine, but Spotify can’t resolve its server addresses.
  • Q: What is DNS, and why does it affect Spotify?
    A: DNS converts web addresses into IPs. If the DNS server fails or is unresponsive, specific apps like Spotify might not be able to reach their servers even with a stable internet connection.
  • Q: Is it safe to use Google DNS on my device?
    A: Yes, Google’s DNS servers are among the most reliable and secure, widely used around the world.
  • Q: Will DNS reset affect other apps?
    A: No. In fact, using a better DNS server might even improve the performance of other online services.
  • Q: Can this issue happen again in the future?
    A: It’s possible if there are new network configurations or software updates, but reapplying the DNS fix will typically resolve it.